Help Desk Technician

Location: Lexington
Posted on: November 20, 2024

Job Description:

Are you seeking to enhance your technical experience and expertise? Are you looking for a company that supports career growth?

Our highly reputable customer is actively seeking a Help Desk Technician to join its IT Support Team in Lexington, SC.

JOB DESCRIPTION

Qualified candidate will handles inbound calls and provides quality customer service in accordance with standards and guidelines set by the department.

Maintains adequate service levels, quality and productivity standards set by the department. Ensures exceptional customer service and quality customer care. Work within company guidelines to ensure that customers receive accurate timely and dependable assistance.

RECOMMENDED EXPERIENCE

We are seeking candidates with a minimum of 1 year help desk, desktop support or related technical experience. Bachelors degree or equivalent certification preferred. Candidate will also have experience in a high volume call center setting. Qualified candidate will also have experience with customer support.

Apply today for this outstanding opportunity. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Gastonia , Help Desk Technician, IT / Software / Systems , Lexington, North Carolina